Frequently Asked Questions
Everything you need to know about your HHGregg shopping experience.
What is the standard delivery time for large appliances and TVs?
Most large items are delivered via our professional white-glove service within 5 to 10 business days, depending on your location and availability.
Do you offer professional installation services?
Yes, we offer expert installation for major appliances and home theater systems. You can add installation services to your cart during the checkout process.
What is your return policy for electronics?
We offer a 30-day return policy on most electronics and appliances. Items must be in their original packaging and include all accessories to be eligible for a full refund.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress.
Do products purchased at HHGregg come with a warranty?
All new products come with a standard manufacturer's warranty. Additionally, we offer HHGregg Premium Protection Plans for extended coverage on parts and labor.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal and flexible financing options through our store credit card.